Introduction
Our Client in the Manufacturing industry is seeking to appoint a qualified Sales Administrator to join their dynamic sales team and help them achieve their goals. The successful candidate will serve as a point of contact for customers with queries about products, orders, and deliveries and provide support for overall operations and Management. The ideal candidate is goal-oriented and has a deep knowledge of customer service best practices.
If you have exceptional organizational skills and draw energy from being part of a team, our Client would like to meet you. Ultimately, you should be able to contribute to high quality customer service and achieve sales targets.
Duties & Responsibilities
- Customer relations: Sales, quotes, and payment follow-ups via phone and email communications.
- Accurately create quotes and invoices on the Sage Accounting program.
- Ensure the successful completion of customer orders.
- Demonstrate office administration and organizational skills to support the overall operations.
- Assist with supplier orders and sourcing of products and services.
- Fulfill job training requirements and perform additional tasks if needed due to seasonal and operational requirements.
- Support and uphold the company methods and standards.
- Protect confidential company and personal information.
- Process orders via email or phone.
- Check data accuracy in orders and invoices.
- Contact clients to obtain missing information or answer queries.
- Liaise with the Logistics Department to ensure timely deliveries.
- Maintain and update sales and customer records.
- Develop monthly sales reports.
- Communicate important feedback from customers internally.
- Ensure sales targets are met and report any deviations.
- Stay up-to-date with new products and features.
Desired Experience & Qualification
- Grade 12 (Twelve).
- Certification in Marketing, Sales, or a relevant field.
- Proven work experience as a Sales Administrator or Sales Support Agent.
- Hands-on experience with SAGE Accounting software and MS Office (Word, Excel, and PowerPoint).
- Understanding of sales performance metrics and willingness to learn and undergo training in this regard.
- Excellent organisational and multitasking skills.
- Detail-oriented and accurate.
- Team player with a high level of dedication.
- Ability to work under strict deadlines as per operational requirements.
- No criminal record.
Package & Remuneration
Market-related.
Interested?
Should you wish to apply for this position and meet all the requirements, please forward your CV to Lebo Setai at lsetai@indgro.com. Also, please register on our database as follows:
Please remember to update your Resumé (CV) if any of the following details have changed:
- Personal Details, i.e., Marital Status and Contact Details
- Education, i.e., Additional qualifications obtained or courses completed
- Employment information
If you do not have the listed qualifications and experience, please do not apply, as you will unfortunately not be considered for this position. We aim to reply to all applicants; however, it is not always possible due to the high interest in our vacancies. Therefore, please consider your application unsuccessful if you do not hear from us within 2 (Two) weeks.
Important Notice
Indgro Outsourcing (Pty) Ltd, Trading as Indgro Multi Services Group™ (the Company), is a member of APSO and, as such, is bound by the Code of Ethics and Codes of Professional Practice, which include but are not limited to:
- The Company does not, as an Employment Services Provider, charge, directly or indirectly, work seekers (candidates) any fees for services rendered, which is by Clause 15 of the Employment Service Act 2014.
- The Company, as Employment Services Provider, further will not discriminate unfairly at any time in the recruitment process regardless of ethnic origin, color, gender, age, religion, political opinion, nationality, social origin, sexual orientation, or any other distinguishing characteristics within the proviso under the Employment Equity Act.
- No Promise of Employment:
Applying for a position at the Company or submitting your CV to the Company is or will NOT construe (express or implied) that the Company or any of its affiliates will guarantee you any position for any particular period or at any specific compensation or benefit rate.
