Introduction
Our Client, a leader in the Property Industry, has a vacancy for a Rentals Officer based in Phoenix, Durban.
Duties & Responsibilities
- Prepare rental and return documents accurately.
- Qualify customers through company rental requirement guidelines.
- Review the rental parameters with the customer to ensure that there is an understanding of the rates and service charges.
- Ensure that the return date and time stipulated in the rental agreement is correct.
- Create separate Rental Agreement Folders containing all the relevant information.
- Attend to calls to support customers promptly and effectively.
- Resolve customer service issues effectively.
- Support and coordinate customers within the queue to minimize the waiting period and encourage efficient service methods.
- Maintain a professional image and ensure that the working environment within the office is neat and organised.
- Show properties and apartments to potential tenants.
- Interact with Maintenance Staff and the Property Manager.
- Handle and resolve any vacancy, application and maintenance issues.
- Support service requests on documentation, delegation and completion.
- Conduct administrative tasks on apartment renting.
Desired Experience & Qualification
- Grade 12 (Twelve) certificate.
- Minimum 1 (One) to 3 (Three) years of experience in a similar role.
- Numeracy and analytical ability.
- Detail-oriented.
- Computer Literate (MS Office).
- Good communication skills.
- Work well under pressure.
- Self-motivated.
Package & Remuneration
R10 000 pm CTC.
Interested?
When applying, you need to send a “detailed” CV to Nomusa Zenzile (nzenzile@indgro.com). The requirements are not negotiable, so if you do not have the listed qualifications and experience, you will unfortunately not be considered for this position. We aim to reply to all applicants, however, due to the high volume of interest in our vacancies it is not always possible to do so. Should you not hear from us within 2 (Two) weeks, please consider your application unsuccessful.
Important Notice
Indgro Outsourcing (Pty) Ltd, Trading as Indgro Multi Services Group™ (the Company), is a member of APSO and as such, is bound by the Code of Ethics and Codes of Professional Practice, which include but are not limited to:
- The Company does not, as an Employment Services Provider, charge, directly or indirectly work seekers (candidates) any fees for services rendered, which is in accordance with Clause 15 of the Employment Service Act 2014.
- The Company, as Employment Services Provider, further will not discriminate unfairly at any time in the recruitment process regardless of ethnic origin, colour, gender, age, religion, political opinion, nationality, social origin, sexual orientation, or any other distinguishing characteristics within the proviso under the Employment Equity Act.
- No Promise of Employment:
Applying for a position at the Company or submitting your CV to the Company is or will NOT construe (express or implied), that the Company or any of its affiliates will guarantee you any position, for any particular period or at any specific compensation or benefit rate.
