Introduction
Reporting to the Regional Manager, the successful candidate will be responsible for the management and supervision of all business and Client requirements to achieve maximum efficiency from all the contracted sites, relating to the Commercial Agreement and Service Level Agreement contracted per site.
Of great importance in this role is the management of operational and administrative staff to ensure Policies, Procedures, and legislative requirements are always met, as well as the planning, directing, and coordination of the organizations operations. In addition, Client relations play a vital role in this function.
Duties & Responsibilities
- Ensure that contracted sites operate in accordance with the set agreement as stated in the Service Level Agreement, specifically in terms of the service provided, levels of staff, disciplinary matters, and the payroll function.
- Ensure that the operational efficiency of each site is balanced with the financial profitability aligned with the contracted measurables.
- Management of the administration of contracts and sites allocated.
- Reporting on headcount, CSI, discipline per site, and the dashboard per Client.
- Management of equipment and consumables.
- Management of Health and Safety, including reporting of all Injury of Duty occurrences.
- Growth of business.
- Adherence to legal compliance.
- Service delivery evaluation.
- People Management including 1:1 meetings and performance reviews.
Desired Experience & Qualification
Applicants must be able to demonstrate competencies inherently required for this position:
- Grade 12 (Twelve) and Diploma or relevant tertiary qualification.
- Code 8 (Eight) driver’s license with reliable transport.
- Diploma in Basic Labour Relations.
- A sense of urgency and results driven.
- Acute attention to detail.
- MS Word, MS Excel & Outlook.
- Good written and verbal communication skills.
- Excellent Service Management principles.
- Knowledge of Logistics and Retail management is extremely beneficial.
Package & Remuneration
Very competitive package, including:
- Basic salary.
- Provident Fund.
- Death and disability Insurance.
- Funeral Plan.
Interested?
Indgro Outsourcing
Chanel Goushe
299 Pendoring Road, Blackheath, Randburg
2195 Gauteng
http://www.indgro.co.za
Important Notice
Indgro Outsourcing (Pty) Ltd, Trading as Indgro Multi Services Group™ (the Company), is a member of APSO and as such, is bound by the Code of Ethics and Codes of Professional Practice, which include but are not limited to:
- The Company does not, as an Employment Services Provider, charge, directly or indirectly work seekers (candidates) any fees for services rendered, which is in accordance with Clause 15 of the Employment Service Act 2014.
- The Company, as Employment Services Provider, further will not discriminate unfairly at any time in the recruitment process regardless of ethnic origin, colour, gender, age, religion, political opinion, nationality, social origin, sexual orientation, or any other distinguishing characteristics within the proviso under the Employment Equity Act.
- No Promise of Employment:
Applying for a position at the Company or submitting your CV to the Company is or will NOT construe (express or implied), that the Company or any of its affiliates will guarantee you any position, for any particular period or at any specific compensation or benefit rate.
