Introduction
One of our Clients, based in Paarden Eiland Cape Town, is looking for a Client Liaison Officer to join their team.
Requirements
- Grade 12 (Matric) Certificate
- Strong administrative skills
- At least 3 years administrative experience
- Focus on Client Service
Warehouse Activities
- Ensure all bins visited are cycle counted to ensure stock accuracy
- Ensure to count all areas under company control as per SLA and KPI requirements
- Ensure daily stock receipted and binned is confirmed in the WMS systems correctly
- Ensure all daily receipts are quality checked to ensure 100% correctness prior to binning
- Expedite any urgent materials to the bins to ensure the stock is available soonest for production
- Inspect cargo counted for damages and report if necessary
- Bin cargo using handheld scanners after ensuring the labels on stock correlate to the actual material received
- Rectify any mistakes and highlight these to the receiving team as and when required
- Oversee the securing cargo with strapping and shrink-wrapping where necessary for safe storage
- Report any discrepancies and theft to the team leader/facility manager
- Ensure that handling of all Client stock is done with reasonable care
- Ensure that all scheduled daily tasks are completed prior to leaving
- Ensure that all cargo is handled in terms of MSDS requirements prior to binning
- Ensure that all generated documents correlate to the receipted loads at all times
- Quality check all receipted cargo for accuracy and correctness against system-generated documents
- Always complete any operational documents with a Name. Signature, Date and Timestamp
- Help in other departments within the team when your area of responsibility is not busy to alleviate pressure
- Ensure that hazardous materials are stored in accordance with the compatibility charts
- Ensure that all inbound materials are packaged in a manner so that they will not be damaged in transit/storage
- Identify and quarantine expired stock and report to quality control for a decision to be made
- Ensure all stock queries are investigated and closed out as soon as possible
General Operational Duties
- Report any abnormalities /defects in the warehouse
- Ensure that goods are correctly and safely transported/loaded (Haz Classes and Stock Classification)
- Report all damages, negligence, and theft immediately to the team leader
- Comply with safety regulations when operating handling equipment during the transport of cargo
- Ensure that handling equipment checklists are completed and signed off
- Ensure that safety devices are operational on all handling equipment
- Ensure that operational equipment is parked in the designated area at all times and to be charging when the shift ends
- Use of scanners as effectively and efficiently as possible without damaging the scanner
- Complete a scanner checklist at all times
- Participate actively in the SHERQ programs that are implemented in the facility
- Perform other functions or tasks outside the job description that is deemed reasonable by you and the team leader
- Ensure that all scheduled tasks for the day are completed, prior to leaving
- Ensure that the warehouse conforms to excellent housekeeping (5S)
- Ensure desks are clean at all times. All company documentation to be placed into respective Trays
- Any Chemical/material spills to be reported to SHEQ and cleaned up in accordance with procedures on MSDS
General
- Ensure a clear understanding of the companies SOP’s as well as policies
- Report any non-conformances to the Facility Manager
- Ensure that near misses are completed and escalated to management
- In care of Client cargo as well as company assets at all times
- Ensure that near misses are completed and escalated to management
- Involvement and participation in company EC as well as the compliance to OSH Act
- Always ensure that you and visitors have the correct PPE to be worn at all times and used in the correct manner
- The dress code must be professional at all times as we operate from the Client premises
- Attend daily/weekly Blue Area talks – Staff Meetings
Important Characteristics Required For The Position
- Ability to handle stress and to work under pressure
- Good verbal communication skills
- Planning and organizational skills
- Basic computer literacy
- Attention to detail
- High-efficiency levels
- Contribute towards continuous improvement through submitting suggested improvements regarding Processes, Procedures, Health, Safety and Security.
- Adherence to Policies and Procedures
Contract Period
6 months
Pay Rate
R45.00 – R48.00 per hour, depending on qualification and experience.
Interested?
Please send your CV to Kim Weber (kweber@indgro.com) with “Client Liaison Officer” as the subject line. We aim to reply to all applicants, however, due to the high volume of interest in our roles it is not always possible to reply to everyone. Should you not hear from us within 2 (Two) weeks, please consider your application unsuccessful.