Vacancy: Cashier Supervisor (Pietermaritzburg, KZN)

Our Client, a leader in the Retail Industry, is seeking to appoint an experienced Cashier Supervisor to join their dynamic team in Pietermaritzburg. Applicants must reside in the Pietermaritzburg area.

• Oversee all the operations of the Cashier department.
• Know, understand, and adhere to company policies and procedures.
• Customer service – meet customer needs and handle their complaints in the absence of the Store Manager.
• Maintain an organized, clean, and safe work area around the cash office.
• Respond to requests for assistance in all departments.
• Assist the Store Manager in compiling financial reports and summaries for management.
• Oversee, train, and ensure opening and closing procedures are being followed.
• Oversee and ensure accuracy and security of all cash received through the front end, by upholding money-handling procedures, checking cashier deposit paperwork, and giving feedback to cashiers on over and short.
• Adhere to security procedures, including theft and disorderly customers.
• Oversee the vendor relationship with the cash register supplier, ensuring proper functioning, prompt repairs, and timely request of any programming changes.
• Develop and maintain the cashier training system. In addition, maintain and update the cashier training manual.
• Oversee and ensure that there are adequate registers and front-end supplies.
• Ensure cashiers are aware of price changes, specials, and all changes in store policies and procedures affecting cashiering.
• Ensure on-the-job training using training checklists.
• Oversee and direct tasks and projects for cashiers.
• Banking runs during the day.
• Supporting upper-level management and filling in for absent personnel as required
• Complete all duties to company standards and promptly.
• Report to the Office Supervisor and Store Manager

• Grade 12 (Twelve) qualification.
• Supervisory experience.
• Strong mathematical skills to handle money and give cash back at tills.
• Ability to be proactive and results-driven leader.
• Ability to handle multiple demands with great attention to detail and accuracy.
• Calm under pressure.
• Strong technical skills.
• Experience in developing systems and procedures.
• Communications skills: good listener and ability to communicate and interpret clear instructions.
• Full availability Monday – Saturday, from 07:00 am to 09:00 pm, and willing to work flexible retail hours.
• Excellent people skills.
• Excellent written, verbal, and analytical skills.
• Positive attitude.

Market-related.