Introduction
Our Client, a leader in the Retail industry with branches in Durban and Cape Town, providing a wide range of products to their various stores, is seeking to appoint a committed, suitably qualified, and experienced individual to fill the position of Retail E-commerce Manager for their KZN Region. The successful candidate will be based in their Mobeni Offices in Durban. Applicants must reside in and around the Mobeni area.
Duties & Responsibilities
- Take ownership of existing and new e-commerce websites, apps, and channels, including digital marketing for all brands within the Group.
- Demonstrate a thorough understanding of the e-commerce and digital marketing landscape and guiding the business on the e-commerce business model.
- Develop an e-commerce strategy to attract, convert and retain online customers by proactively studying market trends, competitors, and customer behaviours.
- Set, manage and report on e-commerce reach, sales and marketing budgets.
- Manage the social media marketing team, ensuring digital assets and content are effectively managed.
- Work closely with the merchandise teams to execute e-commerce merchandising strategies, managing online product inventory, taxonomy, and data to optimise category differentiation and growth.
- Work with marketing manager, operations managers, and other departments to develop, track, evaluate and optimise effective digital marketing campaigns to achieve key performance indicators (KPIs) and maximise ROI.
- Continually optimise lead generation, sales, and customer satisfaction by monitoring and testing site functionality and performance regarding search engine optimisation, customer journey and conversion rates.
- Source and manage third-party specialists for technology and performance marketing solutions needed to drive e-commerce strategy.
- Collaborate and create strategic relationships with payment partners, e-commerce partners and internal stake holders.
- Oversee all aspects of e-commerce including digital marketing web design, content, web design, promotional campaigns and GTM.
- Facilitate the onboarding of the Group’s outstanding brands to e-commerce platforms.
Desired Experience & Qualification
- Grade 12 (Twelve).
- Marketing Degree or similar; specialization in online and digital marketing is an advantage.
- Minimum of 8 (Eight) years marketing experience preferably in retail, of which at least 3 (Three) years in a middle or senior management role.
- About 5 (Five) years of experience in e-commerce strategy, operations, and digital marketing.
- Demonstrable experience and expertise in social media, mobile, and email marketing.
- Strong knowledge of e-commerce platforms.
- ROI-focused and able to work well in a highly target-driven environment.
- Ability to work well under pressure and manage a significant workload.
- Excellent analytical skills and experience using leading data analysis tools and platforms.
- Ability to work independently and collaborate effectively.
Package & Remuneration
Market-related salary of R20 000 – R25 000 per month.
Interested?
Should you wish to apply for this position and meet all the requirements, please forward your CV to Nontobeko Khuzwayo at nkhuzwayo@indgro.com. Also, please register on our database as follows:
Please remember to update your Resumé (CV) if any of the following details have changed:
- Personal Details, i.e., Marital Status and Contact Details
- Education, i.e., Additional qualifications obtained or courses completed
- Employment information
If you do not have the listed qualifications and experience, please do not apply, as you will unfortunately not be considered for this position. We aim to reply to all applicants; however, it is not always possible due to the high interest in our vacancies. Therefore, please consider your application unsuccessful if you do not hear from us within 2 (Two) weeks.
Important Notice
Indgro Outsourcing (Pty) Ltd, Trading as Indgro Multi Services Group™ (the Company), is a member of APSO and, as such, is bound by the Code of Ethics and Codes of Professional Practice, which include but are not limited to:
- The Company does not, as an Employment Services Provider, charge, directly or indirectly, work seekers (candidates) any fees for services rendered, which is by Clause 15 of the Employment Service Act 2014.
- The Company, as Employment Services Provider, further will not discriminate unfairly at any time in the recruitment process regardless of ethnic origin, color, gender, age, religion, political opinion, nationality, social origin, sexual orientation, or any other distinguishing characteristics within the proviso under the Employment Equity Act.
- No Promise of Employment:
Applying for a position at the Company or submitting your CV to the Company is or will NOT construe (express or implied) that the Company or any of its affiliates will guarantee you any position for any particular period or at any specific compensation or benefit rate.
