Introduction
Reporting to the Operations Manager, the successful candidate will be responsible for the supervision of Operational processes and activities to achieve maximum productivity and efficiency of contracted sites, as well as the achievement of Company objectives to ensure maximum profitability of both Indgro Outsourcing (PTY) LTD Trading as Indgro Multi Services Group™ and the Client. This includes the management of Operational staff to ensure Policies, Procedures, and legislative requirements are always met.
Duties & Responsibilities
- Ensure that contracted sites operate in accordance with the set agreement as stated in the Service Level Agreement, specifically in terms of the service provided, levels of staff, disciplinary matters, and the payroll function.
- Ensure that the operational efficiency of each site is balanced with the financial profitability aligned with the contracted measurables.
- Management of the administration of contracts and sites allocated.
- Report on headcount, CSI, discipline per site, and the dashboard per Client.
- Management of equipment and consumables.
- Management of Health and Safety, including reporting of all Injury of Duty occurrences.
- Growth of business.
- Adherence to legal compliance.
- Service delivery evaluation.
- People Management including 1:1 meetings and performance reviews.
Desired Experience & Qualification
Applicants must be able to demonstrate competencies inherently required for this position:
- Grade 12 (Twelve) and Diploma or relevant tertiary qualification.
- Code 8 (Eight) driver’s license with reliable transport.
- Diploma in Basic Labour Relations.
- Temporary Employment Services Industry experience is a requirement.
- A sense of urgency and results driven.
- Acute attention to detail.
- MS Word, MS Excel & Outlook.
- Good written and verbal communication skills.
- Service Management principles.
- High level of knowledge of legislation relating to the TES and or Functional Outsourcing and Employment Industry within the manufacturing environment.
Package & Remuneration
Very competitive package, including:
- Basic salary.
- Provident Fund.
- Death and disability Insurance.
- Funeral Plan.
